Our organization is founded upon the ideals of teamwork, collaboration and success. When I first started this company nearly a decade ago, I had firsthand knowledge of coding, design, and marketing, all of which I was able to pull from my educational background (I earned a bachelor’s degree in marketing and an MBA from Fairleigh Dickinson University, and ultimately went back to school to gain multiple certifications in web and graphic design). My diverse expertise gave me a unique understanding of how every piece of the marketing puzzle should fit together to achieve long-term success. But in those beginning stages, I wore a lot of hats – lead web developer, designer, marketing strategist, project manager, sales person, administrator, etc. – and I quickly realized that if I continued to wear all of those hats, I would be pretty good at a lot of things, but never really good at any one thing. Instead, I decided that I wanted to build a company where each role was filled by someone who was really good at that one thing. As it turns out, my teambuilding skills are greater than I initially realized. I am incredibly proud of the award-winning team we have built here at Paradigm. Each team member brings a different unique skill that supports our long-term vision and provides greater value to the team and our clients. I have always believed that I am a partner to my client, and I take their success and obstacles very personally. As we have grown, each team member shares my deep rooted vested interest in client satisfaction. Together, we work in lockstep with our clients to achieve long term business goals.
As President of Paradigm Marketing & Design, I am responsible for the development of our long-term growth strategy. I work to identify where the organization is headed and then ensure we have the proper resources in places to get us there. I also believe in supporting my team to help them achieve their professional goals as they work to provide the highest quality to our clients. It is our company-wide goal to ensure that every client is 110% satisfied with the work we are doing; and if they’re not, we’ll find a way to make sure we fix that.
It’s also incredibly important to me that my team members are as happy as our clients. I want them to enjoy what they do so that the pride they bring to their work is carried over to our collective success. By cultivating a culture of entrepreneurship, our team is able to uphold our company values: taking a vested interest in our clients’ success; supporting our team members in all things; and striving for excellence in everything we do.
Over the last several years, Paradigm has earned several awards and distinctions, most notably the 2017 Small Business of the Year award, given by the Morris County Chamber of Commerce. I’ve also been recognized personally as a 2017 Tribute to Women honoree by the Boy Scouts of America; a Top 25 Leading Women Entrepreneur for 2017; and a Top 40 Under 40 Marketing/Communications Professional by the NJ Ad Club.
Fairleigh Dickinson University, BA Marketing
Fairleigh Dickinson University, MBA
Rachel has a personal travel goal to visit every continent. She has currently been to North America, Asia, Africa, and Europe.
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
– Maya Angelou
My love of math and penchant for solving equations makes me a unique asset in the marketing sphere, as I’m a critical thinker with the ability to adapt on the fly. My analytical background has given me the ability to effectively analyze data, which has proven to be a huge asset when faced with logical decision-making opportunities.
My academic background, meanwhile – I majored in mathematics and minored in economics as an undergrad at Smith College and earned my master’s degree in e-commerce at Carnegie Mellon University – has given me the skills I need to effectively translate a client’s long-term business goals into a cohesive marketing strategy. Although the two may seem unrelated, marketing draws upon both creativity and an ability to analyze metrics, and I possess both sets of skills. I can develop a plan, oversee the execution of that plan, and then measure its results and adjust accordingly.
As COO & Senior Marketing Strategist at Paradigm, I oversee our day-to-day operations and ensure the quality of every deliverable that crosses our desks. It is my responsibility to make certain that all promises are being met and that all goals are being achieved; in other words, everything stops at me. At Paradigm, we believe that every project has a purpose, and I make it my mission to ensure that everything we do is designed to serve as a compelling marketing tool that aligns with the client’s overall marketing and business objectives.
Carnegie Mellon University, Master’s Degree in Electronic Commerce
Smith College, BA in Mathematics
Carolyn grew up in a very small town with no stop lights!
“A goal without a plan is just a wish.”
I love working a room—but not in the traditional sense. For me, it’s all about meeting people, learning what makes them tick and educating them. I don’t sell; I help people become astute decision makers of marketing services that solve their problems—whether it serves me or not.
I am a well-connected networker with a keen awareness of brand development and messaging. Relationship-building is in my blood; it fuels my fire. I have made a successful career helping small and mid-size businesses demystify marketing and crystallize their objectives through relationships built on trust and integrity.
As Director of Client Engagement at Paradigm, I am responsible for building client relationships and identifying new business opportunities. As the external face of the Paradigm brand, I build authentic relationships with business professionals, while representing Paradigm as strategic partner that helps them achieve a more marketing-savvy approach to driving business growth.
Kean University, BS in Management Science and BS in Business Management
I once rode my bike from Boston to New York on a second-hand bike I purchased the day after I signed up for the 275-mile challenge.
“Be the change you want to see in the world”
To see success as a web developer, you’ve got to be technically minded and a people person, and luckily for me, I’m both of those things. My degree in multimedia has set me up for success in the technical side of my career – giving me an understanding and appreciation for everything from web and graphic design to photography and videography. More innate to my personality is my eagerness to be a team player and my desire to help my team flourish.
As the Lead Web Developer at Paradigm Marketing & Design, it is my responsibility to ensure that every website we create is running optimally and is updated and secure. No marketing campaign is complete without a functioning website, digital ad or graphic design so it is up to me and my expertise to ensure that our clients’ most valuable tools are operating flawlessly, always.
Humber College, BA Multimedia Design
Mike has Toronto Blue Jays season tickets and is a huge baseball fan.
“There may be people who have more talent than you, but there’s no excuse for anyone to work harder than you do – and I believe that.”
– Derek Jeter
My passion in life is to use my education, background and skill set to solve problems wherever I see a gap. In 2009, that passion took on a whole new meaning when I adopted my daughter, who was born with a life-threatening heart defect. At that time, there was no product on the market that could alert others of a newborn’s medical condition in the event of an emergency. So, I created my own—and with that, I founded MediKids.
Over the past decade, I grew MediKids from a one-product start-up to an established business that provides safe medical identification options for infants and toddlers. During that time, I also fed my passion for non-profit work when I led a local foundation through a rebrand, streamlined its marketing strategy and implemented a digital marketing program to help them better serve the community. My vast array of experience has given me an intrinsic understanding of the business cycle, the marketing cycle and sales strategy—across the start-up, small business and mid-size business landscape.
As Client Engagement Manager, I am focused on expanding Paradigm Marketing and Design’s client outreach program. By forming meaningful relationships with prospective clients and listening to their concerns and most pressing challenges, I help them identify solutions that will poise them for sustained growth.
Marquette University, BA History, BA Elementary Education and Teaching
I know how to rope and tie off cattle!
“Pressure makes diamonds.”
– George Patton
I’m a special blend of traits, from tech geek, data aficionado, and super detail-oriented to big picture focused. I also have a knack for being able to juggle multiple responsibilities at once – like volunteering, fundraising, community advocacy, work and family – thanks to my outstanding organizational skills, which also happen to serve as the foundation for the work I do here at Paradigm.
Prior to joining the Paradigm team, I was President of LW&H Business Solutions, a firm focused on automating processes for marketing, sales, operations and finance departments in order to free up employee time, increase efficiency and capture metrics. It’s a role that allowed me to put all of my strengths into practice and earned me the 2018 Entrepreneur of the Year, Leader in Business award by the Morris County Chamber of Commerce.
Now, as a Workflow Strategist for Paradigm, I oversee the company’s Workflow division to ensure the systems we implement empower our clients to streamline, organize and scale successfully. I support our workflow team as they start with the end in mind so that the platforms we build turn data into answers. At Paradigm we believe in strategy first and my unique skills and expansive background equips me to anticipate technology needs and blend that technology with human behavior resulting in impactful business process automation.
Outside the office, I am Co-Chair of the Women’s Business Leaders Council and an active member of the Morris County Chamber of Commerce. I currently reside in Sparta, N.J., with my daughter, son and two fur babies.
I was born in Ecuador, and English is my second language. My accent becomes way more noticeable when I get really excited or upset!
“It may not be easy, but it’s worth it.”
I have a real love of learning, which means I’m always on the hunt for new and interesting information – whether that’s reading a book, watching a documentary, or even taking a day trip to explore the area around me. It also means that I tend to keep my finger pretty firmly on the pulse of the marketing industry, which allows me to get ahead of trends and spot them before they happen.
My earliest experiences in digital marketing date back to my time as a student at Lebanon Valley College, where I earned dual Bachelor’s degrees in Digital Communications and Business Administration. It was at LVC where I honed my strategic thinking skills and creative abilities and learned to think on my feet.
As a Senior Marketing Strategist at Paradigm, I build strategies for clients that align with their business goals, create robust marketing programs that produce results, and oversee messaging strategies that convey value. I partner with clients to identify their challenges and objectives, craft solutions that work, and help them achieve consistently strong ROI.
Bachelors of Science in Business Administration and Bachelors of Science in Digital Communications
Kaitlyn can do a back flip on the ground or while being thrown in the air!
“Success is a journey, not a destination.”
I am intrigued by the unique qualities of every person I encounter. I have a natural ability to see the best in people and highlight those strengths to form synergies across teams and projects. With extensive experience managing cross-functional teams and developing and implementing marketing strategies that deliver measurable results, I have spent the better part of my career bringing people, ideas and resources together to drive sustainable business growth.
Before joining Paradigm, I led downstream marketing for a business unit with a Fortune 500 medical device company. In this role, I partnered with senior leaders across the sales, product development, operations and marketing communications functions and managed external agencies on the design and execution of marketing campaigns, programs and events to meet business targets.
My passion for marketing was sparked in high school when I took a business class that assigned a window display challenge. (Think: Macy’s at Christmastime!) I was hooked. I went on to study International Business and Marketing at Northeastern University, which afforded me the opportunity to work and live abroad in Madrid, Spain. While there, I honed my ability to adapt to new situations—and developed a love of coffee (which remains strong today). I later earned my MBA through an evening program at Babson College.
As a Marketing Strategist at Paradigm, I am a thought leader who is always looking for new ways to innovate and deliver high-value results with seriousness, purpose and a little bit of fun.
BS, International Business, Northeastern University
I love to cook – anything from Ina, Ree, HB Harvest or Giada, just to name a few!
“The future belongs to those who believe in the beauty of their dreams.” – Eleanor Roosevelt
Thinking outside the box is my specialty. Throw any sort of challenge at me, and I’ll analyze it from all perspectives before offering an innovative solution. There’s nothing that leaves my desk unresolved. Thanks in part to my educational background in comparative literature, I’ve mastered the art of thinking beyond boundaries—a skill that has transferred nicely into my role as a marketer.
With 15+ years of experience in the performing arts and non-profit world, I have advanced expertise designing and producing digital and print promotional materials and content that resonate with intended audiences. As a Marketing Manager of Digital Media with The Joyce Theater, I led a series of rebranding projects across core initiatives that resulted in a significant brand image boost, stronger user engagement, and revenue growth. In this role, I also managed the development of season brochures—from content creation, layout, and graphic design to print production and distribution. I also designed marketing collateral that has been displayed at prestigious performing arts venues in and around New York City, including Lincoln Center’s Koch Theater.
I joined Paradigm in 2018 as a Project Assistant, a role that helped me hone my understanding of effective web design, architecture, and functionality. I progressed to a Marketing Coordinator position, where I worked closely with clients to conceive and implement effective marketing strategies. In my current role, I pull from knowledge gained through both experiences to think beyond coding and the aesthetics of a design to the overall impact it will have on clients’ marketing goals and objectives. My secret weapon is my unique ability to bring design, web development, and marketing strategy expertise to every project I touch. I’m lovingly referred to as the “triple threat” around the office!
As Project Manager, I partner with the firm’s designers and developers to translate our clients’ visions in attractive, impactful, and effective website, design, and branding projects that drive results. With an innate ability to anticipate bumps in the road, I know how to create proactive solutions that ensure projects stay on track to achieve intended results.
Binghamton University, BA Comparative Literature
Outside of her marketing/design career, Rennica is an avid martial artist and kickboxing instructor. She tries to find a way to work the phrase, “marketing that packs a punch” into any proposal she creates.
“The world is before you, and you need not take it or leave it as it was when you came in.”
Growing up in a family of musicians, I have always been surrounded by people who love to create beautiful artistry that they can share with others. Early on, I recognized the importance of discovering your superpower – whether that’s music or something else – and harnessing that power for the good of others. Because creativity is such a fundamental aspect of my life, I have continued to explore how a creative life might impact those around me, and in this pursuit, I have discovered that marketing can be the perfect combination of intention and innovation.
As such, I have an extensive professional background in marketing, sales, and customer service, with experience in client acquisition, engagement, and conversion in the financial, professional services, and healthcare industries. Over the years, my work has helped me develop many tangible skills, including specialized language and the ability to adapt quickly from one project to another. But even more than that, it has unlocked a passion within me for helping others create strategic business goals and for discovering innovative solutions for complex needs.
Now, in my role as a Senior Marketing Coordinator at Paradigm, I’m part of a team of marketing coordinators, strategists, designers and developers who are committed to working together to ensure positive results for our clients. It is my responsibility to establish and maintain meaningful relationships with those clients, as I work to develop and implement their marketing plans and ensure that all projects stay on track for a successful completion.
Katie is an accomplished musician. In college, she was a member of the University of Florida marching band, and she continues to play French horn, mellophone, and trumpet.
“Work is love made visible.”
– Kahlil Gibran
There is one particular lesson, which I have learned through my hobby of thrifting, that I find myself applying to much of my work: With just the right amount of polish, and given the proper platform, every story can shine.
Along the same vein, author Bob Goff has been quoted as saying, “We are all rough drafts of the people we’re becoming,” and that, too, has really resonated with me. Although it has taken me some time to get here, my career journey has finally led me to where I’m supposed to be: working as a marketing professional and doing work that really excites me. I get great joy out of helping clients put their best foot forward for the world to see.
As a Senior Marketing Coordinator, I partner with clients to create, manage, and execute their marketing strategies. In this role, I also work closely with internal team members to ensure those involved have a firm understanding of clients’ needs, objectives, and goals to support successful programs that drive results. With a keen ability to quickly adapt to shifting projects and priorities, I think on my feet to ensure deliverables are met, clients are happy, and their desired outcomes are achieved.
Brookdale Community College, AA in Liberal Arts
I love to thrift shop! I have been able to decorate most of my home with items I have found at the thrift store. I love the feeling of finding a great piece with lots of history and half the price!
“We are all rough drafts of the people we’re becoming.”
I’d consider myself a go-getter: I’m always on the lookout for new projects and interesting opportunities that I can turn into knowledge and growth. In particular, I like exploring new content strategies and helping brands build their stories. My background is indicative of this, as I’ve often found myself delving into creative, written digital content while also developing and analyzing media programming.
It is thanks, in part, to my Economics and English educations that I am able to not only dabble so seamlessly between practices, but also to pursue my passions within my professional career. The economic side allows me to analyze and predict market changes while the English side helps me resolve results and strategies.
At Paradigm, I am able to explore, learn and develop my passion for digital content, strategy and marketing. As a Marketing Coordinator, I work alongside strategists, designers, and developers to ensure seamless project execution to achieve our client’s business goals. I am responsible for content organization and implementation, as well as campaign development and analysis. I utilize the creative process to kickstart campaigns and monitor the success of each through their resulting analytics. In this role, I also have the opportunity to expand my problem solving and critical thinking skills while learning new development techniques. The never-ending adaptation of skills under my belt is a staple of my success.
Economics Major, English Minor from Dickinson College
Kacey lived in Copenhagen, Denmark for a bit!
“Success is liking yourself, liking what you do and liking how you do it.” – Maya Angelou
Part classical musician, part journalist, and 100 percent detail oriented, I love making connections and finding patterns. I’m one of those people who analyzes everything – wanting to understand the nuts and bolts of how something works and why. I love tinkering with a problem to figure out what’s broken, and then troubleshooting every detail until I find the best solution for fixing it.
While I began my career as a journalist, I quickly moved into editorial roles, thanks to my sharp eye for detail. I’ve spent most of my professional career in website maintenance, working behind the scenes to provide a seamless experience for my clients and their customers.
Now, as a Project Coordinator at Paradigm, I bring an extra set of eyes to every website project. I’m there to make sure everything is working as it should and to catch anything out of the ordinary.
Simpson College, B.A., Communications and Music
Rachel is a trained opera singer and wrote the libretto for an Alice in Wonderland opera.
“There’s a world that needs what you’ve got to give.”
– Roo Panes
I tend to seek out adventure, both as a rock climber and as an artist. When I’m climbing, I’m always on the lookout for a new, challenging beta. When I’m designing, I don’t stop until I’ve found the perfect creative solution. And in both scenarios, I listen to all inputs and critiques – totally open to making adjustments on the fly until the end goal is met.
My first hands-on experience in the graphic arts began with an internship at a marketing and design agency in Manhattan, where I set up mechanicals for trade publications and eventually expanded into packaging design. I learned technique and speed while not compromising on quality. Since then, I’ve worked as a design professional in both the public and private sectors, which has led me to cultivating a well-rounded appreciation for meaningful design.
As a student, I earned a bachelor’s degree in Visual Arts from Rutgers University; and today, I continue to expand my technical skillsets through online courses and by staying on top of new developments and trends in the industry.
Now, as a graphic designer at Paradigm, I work closely alongside our marketing leads to bring brand identities and marketing messages to life for both digital and print outputs. I believe that good design and a clean brand are critical factors for any company in properly communicating its message to its intended audience.
Rutgers University, B.A., Visual Arts
Harrison has rock climbed on four continents (North America, South America, Europe, and Asia) and hopes to someday add a fifth to his list of destinations.
“Every child is an artist. The problem is how to remain an artist once we grow up.”
– Pablo Picasso
I’ve got a highly creative mind and I’m also extremely organized – a rare combination in an artist. I’m also highly motivated, which has translated not only into managing a successful graphic design strategy for my clients, but also running marathons. I’m always in motion.
My artistic skillset goes way beyond Adobe Creative Suite. I have an extensive background in fine art and photography and can create traditional freehand renderings in an array of mediums, including charcoal, graphite and pastel – all of which gives me the ability to approach my clients’ graphic design projects from a unique perspective that’s not typically seen in the marketing industry.
As a Graphic Designer at Paradigm Marketing & Design, I am responsible for both creating and maintaining client brands. I work to develop visually appealing assets that complement the message our clients are striving to deliver to their customers, and I produce imagery that is a hybrid of form and function. My work is beautiful, but even more than that, it’s functional. Everything I create is purposefully designed to advance our clients’ marketing goals.
Savannah College of Art & Design, Undergraduate
School of Visual Arts, BFA
Casey has run 10 marathons in 10 different states, with a goal of running 26 in my lifetime. Currently he is working on his first children’s book.
“When you get to a fork in the road, take it.”
I have always been a good communicator. Early in my career, I attributed this strength to my chatty personality and love of the spoken word. Over time, I came to realize that the gift of gab is only part of the equation; without the ability to listen—actively listen—”communication” is nothing more than a word.
I love talking, engaging and sharing ideas. But what I love even more is hearing what others have to say and helping them say it when they can’t find the words. For more than 20 years, I’ve been offering strategic communications guidance and copywriting support to businesses of all sizes—from local start-ups to global industry giants. My sweet spot is turning complex internal jargon into real-people language that educates, informs and compels audiences to take action. I do this by asking questions. I listen, I learn, I understand my clients’ communication needs at an intrinsic level. Then I write.
As Content Strategist with Paradigm, I help clients boost their brand image, drive engagement and increase conversion rates through the development of unique and persuasive messaging that is meaningful to their audience.
University of Rhode Island
B.S. Business Administration
I am obsessed with Golden Retrievers
“If you want a different result, make a different choice.”
– Zero Dean
I am fueled by coffee—and mathematical problem-solving. Job costing and financial forecasting are fun to me, as I look for the stories behind the numbers and how they support business growth. I like to lean into life. When I’m not engaging in my favorite pastime (escaping into a good historical nonfiction book), I spend much of my free time learning new skills and pushing myself to take on new challenges and endeavors in pursuit of my ultimate goal: growth.
Though my professional passion lies in the numbers, I am also highly adept at driving strategic operational efficiencies that deliver measurable business results. Business-minded and detail-focused, I’ve spent the better part of my career helping businesses increase productivity and improve organizational processes that create economic and business value. With a continued finger on the pulse of the latest efficiency trends, I know how to eliminate waste, cut costs and increase profit margins to drive sustainable business success—regardless of current market conditions.
As Operations and Accounting Manager for Paradigm Marketing and Design, I maintain and track the firm’s financial records, perform job and project costing and ensure recordkeeping compliance. I also partner with the firm’s strategic leadership team to devise and institute ongoing operational efficiencies.
B.S., Accounting and Finance
Frostburg State University
Master’s in Accountancy (in progress)
I recently beat a personal goal by taking first place in my age group in the NC, Souls to Remember 5K race! (And no, I wasn’t the only one in my age group!)
“Integrity is doing the right thing, even when no one is watching”
– C.S Lewis
I love stepping outside of my comfort zone and trying new things. That was my mindset when I founded Love, Madi, an e-commerce women’s clothing and accessories boutique. At the time, I had no prior knowledge about how to launch or run a business; what I did have was a love of fashion—so I jumped in, learned as much as I could and built a successful brand.
In this role, I wore many hats: I navigated legal processes, partnered with wholesalers to procure inventory, designed and managed the website and developed and executed a social medial marketing strategy. Over time as my business grew, a new passion began to emerge: the art of marketing—an epiphany that led me to declare my college major.
I love to think. Give me a problem, and I’ll set the cogs in motion to solve it. But I’m not all about the left brain; I am a creative soul at heart. A career in marketing allows me to blend my problem-solving strengths with my constant desire to innovate.
As a Marketing Assistant with Paradigm, I offer operational support and thought leadership to the social media, marketing and creative project teams in marketing operations. As a social media marketing expert, I am also responsible for writing, editing and publishing engaging content for clients across a range of social networks.
University at Buffalo
BA in Communications
Minor in Business Administration
My goal is to kayak across Lake Ontario from Youngstown, NY to Toronto, CA.
“Don’t be intimidated by what you don’t know. That can be your greatest strength and ensure that you do things differently from everyone else.” — Sara Blakely
In my view, success means using my skills to help others and add value to their lives in some way. That’s why I find photography particularly fulfilling. Being able to capture someone’s beauty requires a willingness to approach a subject from all angles, truly recognize who they are, and honor all the unique qualities that make them special. In my experience, there is nothing more rewarding than making someone feel seen and understood.
This drive to facilitate meaningful connections and collaboration was nurtured during my time at Montclair State University as a Communication and Media Arts major. Having the opportunity to learn alongside a cohort of talented peers gave me a chance to build a range of meaningful skills. From developing transmedia campaigns to analyzing media ecology to producing short films, I enjoyed tackling each new challenge, cultivating new proficiencies and strengthening my skill set along the way.
There is nothing more thrilling to me than coming up with innovative solutions to problems. I love to brainstorm ideas, research different possibilities, and ultimately figure out how to put new plans into action. One of my favorite aspects of marketing is that there are always new goals to reach and stronger results to achieve. I am proud to be part of a team of passionate marketing pros who turn those visions into reality for clients every day.
As a Marketing Assistant at Paradigm, I support the marketing project team in executing campaigns and achieving purpose-driven results. My additional responsibilities include social media marketing, content creation, market research, CRM maintenance and management, and more.
Montclair State University
BA in Communication and Media Arts
Minor in English and Photography
County College of Morris
AA in Humanities and Social Sciences
I was born with a grey streak of hair just like Marvel’s Rogue!
“You are never too old to set another goal or to dream a new dream.” – C.S. Lewis